74. Service Express

Revenue: £63.1m

Service Express EMEA continues to grow its position in the UK market as a specialist in third-party maintenance and managed infrastructure services. With revenues climbing to £63.1m in 2023 – up from £57.2m the year before – the group has demonstrated steady top-line expansion, underpinned by its long-term customer and supplier engagement strategy.

Operating two UK-based datacentres, the company positions itself as a provider of critical IT services with an emphasis on reliability and customer service. Its managed infrastructure capabilities are backed by ongoing investment in its technology stack and engineering expertise, helping mitigate the ever-present risk of obsolescence in a fast-moving market.

Although the Group posted a pre-tax loss of £20m in 2023 – widened from £9m in 2022 – it maintains a focus on financial performance through KPIs such as services revenue, gross profit, and EBITDA. Management has pointed to stability in customer demand across both sector and geography, with energy price volatility in its data centre operations mitigated through fixed-price electricity agreements.

The company remains privately owned, acting as the EMEA arm of the wider Service Express group headquartered in the US. Its emphasis on building long-term relationships and investing in operational excellence continues to position it as a key midmarket infrastructure partner in the UK channel.