99. Transputec

Revenue: £24.2m

Transputec continues to hold its ground as a stable and forward-thinking managed services provider and enters the Top 100 for the first time this year, with turnover and gross profit remaining steady for the year ended 31 March 2024. The directors described the results as a reflection of post-lockdown trading conditions and used the period to invest in a business transformation programme focused on overhauling internal systems and building long-term resilience.

With a solid foundation in managed services and IT support, Transputec has adopted a cautiously bold approach to growth—targeting expansion via both organic means and M&A. Its German branch continues to perform steadily, and the group’s outlook suggests a methodical scaling of its operational footprint.

Risk is reviewed regularly at board level, with a focus on financial and operational stability. The leadership remains confident in the company’s ability to compete on service quality rather than price, keeping margins protected in a highly competitive market.

AI has emerged as a key innovation area under the leadership of CEO Sonny Sehgal. In a November 2024 interview, Sehgal revealed that Transputec is developing a voice-activated AI chatbot designed to handle inbound inquiries from tenants and customers—initially targeting housing associations and call centres. While still in the proof-of-concept stage, the company aims to roll the technology out by the end of 2024.

“There's always hesitancy with new technology,” Sehgal told CRN. “Our goal is to turn these tools into solutions that reassure customers, delivering the capabilities they need while maintaining security.”

Though he acknowledges the company is not “far ahead of the curve,” Sehgal believes its strength lies in identifying practical applications for AI and shaping them around real-world problems—an approach that could set Transputec apart as AI adoption gathers pace across the MSP space.