Ian Kilpatrick, Nuvias

clock • 2 min read

Distributor's executive vice president, cybersecurity discusses how he spends his days

How do you typically start a working day? 

Catching up with Wendy, our operations manager on issues and activities across all the regional offices.

How long is your commute and what do you do during it?

If I'm going to the London office, it's one hour by train, spent catching up on emails. Or more often, it's a 45-minute drive to the Woking Cyber Security office, which is spent desperately trying to be patient with dithering drivers.

What is your attitude to flexible working in your company?

I'm ambivalent - it doesn't fit in with some operational areas.

What would your colleagues say is your worst habit? 

Organised chaos on my desk. I know where everything is and why it's there, but it's not pretty.

If there was one thing you could change about your business, what would it be?

At our rate of growth, it's a challenge to find new staff, then get them on board and up to speed across all 25 regions. If I had a magic wand, I would wave that challenge away.

What do you do for the bulk of a typical day? 

The thing about my days that really motivates me is the volume and variety. Some typical activities are:

■ Assessing new vendor approaches for technical and commercial opportunities.

■ Supporting product launches with existing vendors into one of the 25 countries where we trade.

■ Supporting a rolling pattern of QBRs with vendors by region and territory.

■ Dealing with a myriad of minor operational issues that continually surface.

■ Liaising with our product sales and technical teams.

■ And, of course, dealing with the tsunami of emails that come in.

How do you unwind at the end of the day?

Running or swimming, and cooking.

How good are you at replying to emails? 

That's a question for the recipient, not me, particularly if they don't like the reply. I try continually to get on top of the wave, but some of the time that's not successful.

Do you ever really have a proper day or week off with no contact with the office?

No. Am I actually able to do that?

What's the quotation that best sums up your approach to business?

You only have one reputation, it's hard to earn, so make sure you protect it.

What was your biggest mistake in business, and what did you learn from it?

Working with a couple of vendors that had great products but didn't really understand or recognise the real value of both the channel and also distribution. That really distracted us from our market growth model. I learned to qualify vendors, not just for their technology, but also for their channel awareness.

Which business leader do you most admire, and why?

Dave Packard, a founder of HP. One of his key objectives was the pursuit of excellence and how to assimilate that into a company. It's a philosophy that I have tried to emulate, with varying degrees of success.

You may also like
Infinigate names former Nuvias CEO Simon England as new chief growth officer

Distributor

England has been tasked with spearheading the VAD’s ongoing rapid development

clock 02 June 2023 • 2 min read
Nuvias founder Eccleston joins Exclusive Networks as new UK and Ireland boss

Distributor

Eccleston takes regional role after predecessor Graham Jones retired earlier this year

clock 05 September 2022 • 2 min read
45 Distributors You Need to Know 2022 - Part Two

Distributor

Meet the UK IT distribution players ranked from 30th to 16th in this year's countdown

clock 16 August 2022 • 37 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Distributor

Climb Global Solutions trio talk 2024 goals, European expansion and acquisitions

Climb Global Solutions trio talk 2024 goals, European expansion and acquisitions

Where in Europe is the distributor targeting and should we expect more acquisitions this year? CRN finds out

Kelsey Rees
clock 15 February 2024 • 7 min read
TD SYNNEX expands cybersecurity portfolio with dark web data mining platform

TD SYNNEX expands cybersecurity portfolio with dark web data mining platform

VAD claims it will help MSSPs provide value-added proactive monitoring of corporate identities shared on the dark web provides

Andrea Gaini
clock 14 February 2024 • 2 min read
Distology appoints new CMO and CTO to pursue 'ambitious 2024 goals'

Distology appoints new CMO and CTO to pursue 'ambitious 2024 goals'

Sarah Geary and Lance Williams are stepping into the shoes of chief marketing officer and chief technology officer at the distie

Andrea Gaini
clock 13 February 2024 • 2 min read

Highlights

Staff & Salaries 2022

Staff & Salaries 2022

A snapshot of pay and headcount trends in the UK channel

Doug Woodburn
clock 09 March 2022 • 1 min read
Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Stephen Fenby talks to CRN after Midwich’s 2021 results in which profitability exceeded pre-pandemic levels

Josh Budd
clock 08 March 2022 • 3 min read
4 more vendors suspend sales in Russia following Ukraine invasion

4 more vendors suspend sales in Russia following Ukraine invasion

IBM and Microsoft are among a number of vendors which have also announced that they will halt sales in Russia following the invasion of Ukraine.

clock 08 March 2022 • 3 min read