EXCLUSIVE: European Channel Leadership Forum 2021 Report - Change management through the pandemic
Over the past year we have witnessed digital transformation take place in record time across multiple vertical sectors, and the channel has come into its own supporting its customers through the pandemic as they were forced to transition their business models almost overnight and ensure employees could work effectively from home.
But what have the lessons learned over the past year meant for future business plans? What technology and business areas are customers and fellow channel bosses placing their bets on in the year to come? How are they handling the changing demands and expectations of their own employees and customers?
In this two-part exclusive report, we questioned over 100 Top 250 VAR bosses from the UK and Europe, and over 400 end user customers to find out how they have handled all the changes thrown at them since March 2020 and also how they are planning for the future.
