SPONSORED: Putting customers in control

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SPONSORED: Putting customers in control

This article, in association with Quest, explores how Quest's KACE appliances help put end users firmly in control of their endpoint management

The explosion of mobile devices and mobile working has presented new headaches for IT managers. There are now more endpoints of different kinds to manage, from standard desktop PCs, and virtual workstations to notebooks, tablets and smartphones that are used at home or on the move. On all these devices, users will expect to have a consistent and stable experience and to have safe and secure access to the apps and data they need, 24-7.

Quest Software's KACE solutions make it possible to implement a unified endpoint management (UEM) approach that is tailored to meet the exact needs of the customer. It enables efficient, coherent and secure management of all devices through a single platform. In addition, Quest KACE provides the capability to manage other devices such as printers, projectors and IoT devices.

The Quest UEM solution consists of three core components - KACE Systems Management Appliance (SMA); KACE Systems Deployment Appliance (SDA); and KACE Cloud Mobile Device Manager (MDM). Used in harness, these solutions provide an effective way to address the challenges of managing and securing multiple endpoints in increasingly complex, IT environments.

KACE appliances can be deployed swiftly and easily. They provide customers with valuable information, including accurate information on their current estate, their current hardware and software environment, allowing them to pinpoint where software is over- or under-licensed, and to ensure appropriate software maintenance cover is in place.

The growth of mobility and IoT devices add to the challenge of securing the network, as administrators grapple with separating personal from corporate data and implementing appropriate access controls to corporate resources. Also being compliant around patching is always a concern as an unpatched endpoint leads to an open door for a cyber-attack. Quest UEM addresses these challenges alleviating fear and ensuring an airtight security strategy.

KACE provides comprehensive capabilities that enable organisations to take control of key areas of systems management, such as inventory control, imaging and remote system management. KACE also significantly reduces time spent on routine tasks, such as patching, software distribution and updates.

According to a customer survey that the KACE team conducted, in more than half of all cases, KACE appliances are fully deployed in less than two weeks. Three quarters of customers see measurable return on investment within six months or less.

The solution is offered through Quest partners and thus provides reseller partners with a very considerable opportunity to meet the pressing need customers have to implement an effective endpoint management solution. Quest has an established channel programme that offers excellent support, margin-retention and value-add opportunities.

With the explosive growth in endpoints set to continue as more users adopt IoT and smart devices, the need for solutions such as KACE will continue to rise, presenting Quest partners with significant opportunities to increase their sales while delivering a solution that will deliver clear value and put their customers firmly in control.

For more information please visit Quest.com/UEM Channel

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