Just what are some of the most pressing issues facing the channel in the year to come? What are customers' key concerns and what do vendors need to do to ensure they have a harmonious relationship with their partners?
At a recent 'Channel Voices' roundtable event at the Gherkin sponsored by Vertiv, five key channel players discussed some of the most pertinent issues concerning the industry today.
In the below series of videos, our panel each tackle one big question. For the full write up of the roundtable and for a longer video, please click here.
First up, Sandrijn Stead, CEO of C-View Technologies, covers the important issue of trust at all levels of the channel.
Next, Michael Keane, managing director of Ajar Technology, talks about the vital issue of recruiting new talent through apprenticeships to keep a business fresh and relevant.
Annabel Berry, CEO of Sapphire cuts through the hype and looks at what resellers really need from their vendor partners.
Paul Barlow, managing director of Servium, discusses what the biggest issues are that end user customers are currently grappling with.
And finally, Jonathan Wagstaff group business intelligence manager at Exertis, discusses how important it is to be a specialist in your particular field rather than trying to be a jack-of-all-trades.