Video conferencing giant Zoom is said to be exploring a new acquisition attempt of contact centre software maker Five9
MSP Espria's CEO says it is 'crucial' for partners and customers for contact centres to unify
Five9 has given further reasons why the deal never went through
The video conferencing giant said the contact centre market still ‘remains a strategic priority’
The buy is expected to help bolster Zoom’s presence with enterprise customers and allow the acceleration of its long-term growth opportunity