A year of consolidation and investment has positioned secondhand supplier for expansion
Being nicer to customers through support can take your IT business a long way, notes Steve Ackers
Poynton hardware specialist outlines plans after last week's £5m shot in the arm
Counterfeit lamps have caused recent projector failures, says vendor
Systems for dealing with warranty abuse carried out by partners are evolving rapidly, according to research by CompTIA and AGMA
Local news reports US VAR boss and Cisco employees were allegedly involved in six-year scam
Vendor claims it is not afraid to terminate contracts if its partners are found to be dabbling in the grey market
Larry Walsh looks at independent support offerings in the wake of the US Oracle-ServiceKey grey market stoush
Three resellers end up in the Patents Court over AA handset replacement