French firm Coverage becomes latest addition to the Sabio group
Contact centre VAR acquires London-headquartered consultancy DVELP
VP of commercial strategy says further inorganic growth is 'absolutely' on the cards
VP Mike Andrews says acquisition is in response to changing customer habits
With end users now less receptive to outbound marketing, do chatbots offer a new method of engaging prospects? Marian McHugh talks to several resellers that are rolling out the new technology on their websites
Contact centre specialist continues spending following private equity investment
Contact centre VAR reveals it is undergoing due diligence with two firms that will grow its client base and hand it access to adjacent technology
Takeover comes after comms VAR snapped up Surrey-based Rapport in March
Comms integrator has used some of the investment it took on from Lyceum last summer to buy customer experience specialist Rapport
With more private equity cash flowing into the channel, CRN spoke to those who have been there and done it to find out how to navigate through the investment process