service provider
Five easy ways to improve your MSP
From improving website lead generation capabilities to switching from proactive to reactive support, IT Support Marketing's Paul Green runs through five marketing and development activities MSPs should be focusing on
Elliott Management claims Cognizant is underperforming as it grabs $1.4bn stake
Activist investor throws weight around after taking significant position in IT services outfit
From the 'cashflow cliff' to political power games: why moving to an MSP model can be painful
The journey from reselling to managed services can be as painful as it is - ultimately - profitable, but what are the main pitfalls resellers will encounter in that transition, and how can they be overcome?
Four out of five VAR sales staff 'can't make MSP transition'
Most reseller sales reps are addicted to 'crack cocaine' of short-term sales cycle, CRN Channel Conference delegates told
UKFast says it has had over 5,000 job applicants this year
Hosting firm says fourfold rise in applicants reinforces buoyant IT jobs market
CRN: 8 August 2016
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Traditional outsourcing sinks to seven-year low
EMEA market for traditional sourcing deals slumps 28 per cent in Q2, according to analyst ISG, which also highlights boom in adjacent as-a-service market
Microsoft brings Surface-as-a-service to the channel
Cloud Solutions Providers who are authorised to sell Surface can take part in new buying model
CompTIA launches second Standard in rebadge
MSP-focused badge is the latest of CompTIA's new Standards since dropping a number of its Trustmark ratings
Intellect Security inks Channel Islands partnership
'Bring it on', says Sapphire, after rival security VAR Intellect says it has displaced it as security partner for Jersey IT supplier C5 Alliance
DevOps: More than just a passing fad?
It's the new buzzword popping up in every vendor press release, but is DevOps really a mainstream channel opportunity, asks Doug Woodburn?
Unify says half its product sales generated by channel
Vendor says it is close to achieving its goal of becoming 'partner of choice' in comms space
Welsh minister hails CGI investment
Systems integrator says it has created 500 jobs in Bridgend just 18 months into government-backed programme
Audent says its virtual model is 'way forward' for channel
Reseller consortium describes itself as the "VMware" of companies
'Snoopers' Charter' already hitting channel in the pocket says UKFast boss
Lawrence Jones says draft Investigatory Powers Bill is un-British
UKFast and ANS call truce to save stricken apprentices
Bosses Scott Fletcher and Lawrence Jones pull together over reported layoffs at Mancunian tech firm
Are UK MSPs undervaluing themselves?
US providers able to charge more due to status as business consultancies, expert claims
UK outsourcing market hits six-year low
Move to cloud is denting enthusiasm for IT outsourcing, according to analyst ISG
Resellers who tie up cash in spare parts 'ridiculous'
Agilitas chairman Tom Kelly argues resellers can no longer afford to hold huge inventory of spare parts 'because the world has changed'
Cloud storage sector probed by UK competition watchdog
CMA investigating consumer complaints over price and service changes in fast-growing sector
Mirus IT outgrows offices
Milton Keynes MSP looking to double in size
AVG sets out vision of 'MSP 3.0'
The answer to being a perfect MSP is in your customers' heads, says AVG's Pat McKay
Outsourcing market gravitates towards smaller deals
Continued rise in bite-sized deals favouring niche providers, says ISG
Let's link arms on IoT
Suppliers must collaborate more openly and share intellectual property if they are to make the most of opportunities in the age of the Internet of Things, argues Accenture's Sami Luukkonen
