‘There's a real appetite to invest in GenAI. And there's no price sensitivity around it because the business cases are so unbelievable. I mean, if you're improving productivity 40 percent, 50 percent, it just sells itself. So I think we're at a really, really good place. The GenAI investments are coming. We're actually getting orders because we have great product,’ says ServiceNow chairman and CEO Bill McDermott.
Cloud integration, process mining and task automation are hot
UltimateSuite buyout intended to enhance ServiceNow's intelligent automation capabilities
ServiceNow’s generative AI-enabled technologies are expected to be a big growth driver for the vendor as results are released
EY is building out its tech consulting services with its eighth acquisition since 2021
The vendor has made promotions for the roles of chairman, international; president of EMEA; and VP of EMEA South
ERP reseller says it could branch out into HR and CRM systems as it aims to become an ‘operational specialist’
Boss of ambitious PE-backed SAP, Infor and ServiceNow partner opens up on ITOM acquisition and aggressive growth in the US.
ITOM Solution acquisition expected to accelerate Sapphire's presence in digital transformation marketplace