Circle IT's Roger Harry argues that resellers should be making the most out of business intelligence to understand exactly what each customer wants
Research also suggests that EMEA players are charging less than their North American or Asia-Pac counterparts
Hayes-based firm says all sites were up and running within an hour following security attack
From improving website lead generation capabilities to switching from proactive to reactive support, IT Support Marketing's Paul Green runs through five marketing and development activities MSPs should be focusing on
Activist investor throws weight around after taking significant position in IT services outfit
Some suppliers are convinced the economics of moving to cloud no longer stack up and that vendors are force-feeding the fluffy form of IT to customers
Mid-market MSP doubles the size of its annuity business as it acquires cloud services specialist for undisclosed sum
MSPAlliance's Charles Weaver argues that the biggest fallout from Brexit could be the future viability of GDPR
The journey from reselling to managed services can be as painful as it is - ultimately - profitable, but what are the main pitfalls resellers will encounter in that transition, and how can they be overcome?
Pat Gelsinger says digital age is 'just as transformative' as industrial revolution
CRN's Doug Woodburn asks whether a backlash is gathering against the economics of public cloud?
Most reseller sales reps are addicted to 'crack cocaine' of short-term sales cycle, CRN Channel Conference delegates told
The problem for Luddites is tomorrow, argues Appura's Julian Painter
SPONSORED BY CENSORNET: In this video Q&A, CensorNet CEO Ed Macnair outlines the 'huge opportunity' facing MSPs and introduces CensorNet's unified approach to security.
Google to open eight new datacentre regions as it ramps up enterprise push
Software giant launches channel push around public cloud following its declaration that 'Amazon's lead is over'
Buy-and-build VAR makes third acquisition in shape of Surrey-based Tegen
Managed services provider invests in two data-centric tech firms six months after MBO
New deal extends partnership signed in 2014 that sees Comms-care provide support to KCOM's Cisco clients
MSP already has more acquisitions in the planning stages after Outsourcery buy in June
Noel Bruton looks at the plus points and pitfalls of the popular set of practices for IT service management
Resellers exist to help their customers become more efficent, but some may not be following their own advice internally, according to Lorrin White, managing director of Bamboo Technology Group
Channel titan plots growth after landing on all four portions of G-Cloud framework
Mark Paine, research director at Gartner, offers some tips on how vendors should approach the channel as they shift towards cloud