From improving website lead generation capabilities to switching from proactive to reactive support, IT Support Marketing's Paul Green runs through five marketing and development activities MSPs should be focusing on
Activist investor throws weight around after taking significant position in IT services outfit
The journey from reselling to managed services can be as painful as it is - ultimately - profitable, but what are the main pitfalls resellers will encounter in that transition, and how can they be overcome?
Most reseller sales reps are addicted to 'crack cocaine' of short-term sales cycle, CRN Channel Conference delegates told
Hosting firm says fourfold rise in applicants reinforces buoyant IT jobs market
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EMEA market for traditional sourcing deals slumps 28 per cent in Q2, according to analyst ISG, which also highlights boom in adjacent as-a-service market
Cloud Solutions Providers who are authorised to sell Surface can take part in new buying model
MSP-focused badge is the latest of CompTIA's new Standards since dropping a number of its Trustmark ratings
'Bring it on', says Sapphire, after rival security VAR Intellect says it has displaced it as security partner for Jersey IT supplier C5 Alliance
It's the new buzzword popping up in every vendor press release, but is DevOps really a mainstream channel opportunity, asks Doug Woodburn?
Vendor says it is close to achieving its goal of becoming 'partner of choice' in comms space
Systems integrator says it has created 500 jobs in Bridgend just 18 months into government-backed programme
Reseller consortium describes itself as the "VMware" of companies
Lawrence Jones says draft Investigatory Powers Bill is un-British
Bosses Scott Fletcher and Lawrence Jones pull together over reported layoffs at Mancunian tech firm
US providers able to charge more due to status as business consultancies, expert claims
Move to cloud is denting enthusiasm for IT outsourcing, according to analyst ISG
Agilitas chairman Tom Kelly argues resellers can no longer afford to hold huge inventory of spare parts 'because the world has changed'
CMA investigating consumer complaints over price and service changes in fast-growing sector
Milton Keynes MSP looking to double in size
The answer to being a perfect MSP is in your customers' heads, says AVG's Pat McKay
Continued rise in bite-sized deals favouring niche providers, says ISG
Suppliers must collaborate more openly and share intellectual property if they are to make the most of opportunities in the age of the Internet of Things, argues Accenture's Sami Luukkonen