Latest Unified Communications articles

You need to be multi-vendor with UC

Kurmi Software's Abdel Kander

Unified communications demands a multi-tenant approach, argues Abdel Kander

29 May 2012

Looking through the Windows

Stuart Cordingley is head of channel at Fusion Mobile

The latest triumvirate of OSes from Microsoft is a fine channel proposition, according to Stuart Cordingley

23 Apr 2012

Cisco talks up Jabber channel opportunity

Vendor and partners look to hit back at Microsoft Lync with licence-free UC application

19 Apr 2012

Un-unified communications

Unified communications adoption is being held back by vendors’ failure to make their systems work together. But could the channel benefit from this trend, asks Doug Woodburn

13 Apr 2012

Turned on or turned off?

End users will benefit from communications unified across environments, says Marc Aghili

30 Mar 2012

Resellers to grow fat off UC interoperability delta

Lack of progress among vendors means resellers will be needed to tie the systems together, Gartner analyst argues

28 Mar 2012

Mobile collaboration may be the making of the channel

Collaboration is key to successful mobile deployments for customers today, writes David Ellis

22 Mar 2012

Special report: Head above the clouds

New-style managed and converged infrastructures mean an expansion of partnering to provide a seamless customer experience

12 Mar 2012

BT lands £30m Standard Life contract

Five-year deal includes the delivery of a BT Connect LAN and WAN

07 Mar 2012

ShoreTel breaks into hosted space with $150m M5 buy

IP telephony vendor reaches into its pocket to acquire cloud comms specialist

02 Feb 2012

Bush Telegraph and Atia win at Swyx event

Telecomms vendor acknowledges UK reseller success

20 Jan 2012

No buying the farm

Aiming for a bucolic existence - or just aiming wrong - may have unintended consequences, suggests Stuart Cordingley

16 Jan 2012

ShoreTel hunts enterprise A-team to help double EMEA sales

Vendor issues RFP for pan-EMEA distributors and looks to deepen ties with handful of tactical resellers

13 Jan 2012

Lift and balance the load

George Zervos weighs up the growing need for server load balancing among SMBs and looks at how it could benefit the channel

18 Nov 2011

M&A veteran joins Six Degrees

Former Vodafone director Peter Bamford says newborn managed data services outfit has compelling vision

14 Nov 2011

Westcoast throws UC hat into ring

Distributor sets up dedicated unified communications team as it pursues ambitious growth targets

01 Nov 2011

Is BlackBerry crumbling?

Could Research in Motion's recent service outage prompt firms to abandon the BlackBerry device and jump ship in favour of its rivals?

27 Oct 2011

Channel rushes to RIM’s aid in its time of need

Outage could highlight the strengths as well as weaknesses of smartphone vendor's infrastructure, resellers argue

24 Oct 2011

RIM placates customers with free support

Chief executive Mike Lazaridis claims vendor is taking “aggressive steps” to prevent repeat of last week’s outage

17 Oct 2011

Creating a stir

In an age of technological disruption, perhaps channel investment should follow suit, says David Galton-Fenzi

07 Oct 2011

TalkTalk snaps up long-term partner Greystone

Carrier buys Northwich reseller for undisclosed sum

05 Oct 2011

Azlan "committed to UC" despite Avaya rumours

Questions raised over future of Avaya's relationship with one of its four UK distributors

23 Sep 2011

UC market set to weather economic storm in UK

IDC study predicts impressive annual growth for collaboration solutions and hosted services

20 Sep 2011

Mitel: No plans to move back to two-tier model

Signing of Trust Distribution designed to give vendor access to small business space, but wider single-tier model is here to stay

19 Sep 2011

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Cloud Computing Security

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Date: Thu 14 Jun 2012

CRN Sales and Marketing Awards

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Brand new event launched to celebrate individual and team performance within the channel

Date: Thu 21 Jun 2012

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Organisations must strike a balance between worker productivity and the security of social media/mobile devices

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Smart working in the 21st century

Overcoming technological limitations and traditional office cultures to free employees to do more with less from wherever they want to


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View from the channel

Views from the Channel

Why Apple wants bigger bite of channel

Latest distribution sell-through figures indicate a softening in Apple's stance towards the channel, says CRN deputy editor Doug Woodburn