Deverill upgrades to tempt SMEs

Services provider upgrades its network operations centre

IT solutions and services provider Deverill has upgraded its network operations centre (NOC), hoping to persuade small and medium-sized businesses (SMEs) that its remote managed services can deliver business benefits.

Deverill, which counts Powergen and the Department of Transport among its clients, argues that cheaper and simpler services mean remote managed services are suitable for smaller companies, and not just the large enterprises previously targeted.

SMEs have always had concerns over reliability, security and bandwidth offered by such services. But Deverill said these fears were easing with the availability of more bandwidth in modern networks, more robust services and the better service level agreements that result.

Tony Kingston, maketing manager at Deverill, said that following its NOC upgrade, Deverill was now in a position to offer remote management without affecting overall IT budgets or drowning a firm in legal paperwork.

Deverill said its service could be tailored to include a monitoring and alert service for business-critical servers; remote control of servers to support on-site IT staff; health checks; regular reporting and recommendations for IT planning, design and implementation.

The new service complements the firm's existing one, which includes managing and monitoring the delivery of software, application tuning and management of third-party maintenance contracts.

"With the new package businesses can select the services that meet their own IT requirements with the added flexibility to budget for them as an upfront cost or on the basis of a recurring monthly rental," Kingston said in a statement.