Symantec's chief executive has written to top partners and customers to reassure them that its Altiris IT management business is not for sale, CRN has learnt.
It bought Altiris for $830m back in 2007.
But it appears that any intentions Symantec had of offloading the unit have been shelved after chief executive Steve Bennett indicated to partners that it is committed to to its solutions across endpoint encryption, endpoint protection, enterprise mobility and - critically - endpoint management (which equates to Altiris).
"Despite any rumours to the contrary, all of these technologies remain a critical part of our product development and overall portfolio," Bennett wrote in an email to customers and partners dated 28 March.
Symantec partners we spoke to praised the vendor's decision to hang on to what they see as a strategically important product.
One source, who wished to remain anonymous, said: "Altiris is a solid, very technical business which is well liked in the channel. We would have been gutted if they had sold it."
Lance Williams, Symantec business manager at Softcat, said he thought Symantec had paid heed to analyst predictions that those vendors which have an end-to-end ability to manage and secure devices - regardless of whether that be PCs, tablets or smartphones - will win out.
"Endpoint management is one of those things where you can ask, ‘where does it fit into Symantec'?," said Williams.
"But if you look at the device proliferation that is happening across most organisations, if Symantec removed endpoint management from their portfolio, it would arguably leave a gaping hole.
"It would be silly to sacrifice server and client management capabilities for the sake of a deeper focus on something like mobile, when it's now all about the user."
Speculation that Altiris was for the chop first surfaced in January after Symantec announced it would be streamlining its product offering and trimming its 17,000-strong workforce.
According to the Wall Street Journal report, which cited sources close to the process, any sale would likely have fetched below what Symantec paid for the firm.
We were awaiting comment from Symantec as this story went to press.
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