Kaseya shoots down raised price claims
Managed service specialist shrugs off price hike accusations
Shapero: Kaseya will be releasing pricing details soon
Managed service firm Kaseya has dismissed claims that a lack of pricing information for its K2 software-as-a-service (SaaS) offering has had an adverse impact on its channel.
Rival CentraStage claimed that the firm’s failure to publish pricing for K2 has led to customers seeking alternative providers.
Christian Nagele, managing director of CentraStage, said rumours that Kaseya intends to raise prices caused its new customer tally to double between February and March. “We have seen a distinct increase in customer uptake,” added Nagele.
IT support company Drum Brae Solutions, one of CentraStage’s latest recruits, plans to maintain its existing relationship with Kaseya.
“There has been no information about what features the product will have and at what price,” said Drum Brae managing director Mike Hoffman. “This led us to sign with CentraStage.”
Dan Shapero, senior vice president of marketing and business development at Kaseya, said the firm is due to release UK pricing details.
“Our SaaS products have been specifically designed to support the channel by giving partners the opportunity to make healthy margins,” he added.