Why are outsourcers such as Capita and BT struggling?

Tom Wright
clock • 9 min read

In light of Carillion's demise, we asked market analysts if and why the outsourcing market as a whole is going through a difficult patch

The demise of construction giant Carillion has turned the world's attention to Britain's outsourcing model, which was once hailed as revolutionary. The true scale of the fallout from Carillion's...

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