Richard Eglon
Marketing director, Comms-care
Career so far I have been involved with Comms-care since its launch back in 2002. Prior to this, I held various senior marketing roles across the IT, telecoms and public sector industries as well as running my own marketing consultancy agency.
If you could be anyone else for a week, who would you be? Any of the Paralympics GB team to really understand the hard work, sacrifice and commitment they have to go through to achieve the super human feats they do. They are a true inspiration and great testament to what you can achieve if you put your mind to it and have the support of your family and friends behind you.
What will next year’s most overhyped industry buzzword be? The cloud (as with the past three years!).
Has 2012 been a good, bad or ugly year? It has been a very good year for Comms-care and our partners. Our “channel-only” proposition of selling purely services is a great fit with our partner community in enhancing their value proposition to their end user community.
What would you have as your last meal? Coming from the seaside, it would have to be traditional fish and chips.
What keeps you awake at night? Usually a new idea that I have thought of just as my head hits the pillow – why does that always happen?
What piece of technology could you not be without? As a major part of my time is spent out of the office attending meetings I depend a lot on mobile devices such as the iPad and iPhone to keep me connected.
Have any of your predictions come true this year? Yes – an increased amount of key acquisitions would be made in the channel. Also, I predicted my golf handicap wouldn’t improve!
What is the best partner/customer trip you have ever been on? It has to be Miami for one of our annual sales conferences. The city and surrounding area had everything from golden beaches, fantastic water sports, great food, close proximity to the Everglades and a vibrant nightlife.
What do you see as the channel’s biggest challenge in 2013? With the adoption of more mobile devices entering the workplace, the channel needs to develop workable solutions that address issues such as deployment, security, surveys, asset management and application.