Resellers are always being glibly advised that selling managed services, not products, will differentiate them from rivals. But no one ever warns them just how many potential pitfalls there are. Nick Booth explains how to get ahead in this tricky market
The problem with any managed service, whether you’re hiring someone to secure your IT or to protect your brand integrity, is that rarely do both customer and provider understand what the other does...
To continue reading this article...
Join CRN
- Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
- Be the first to hear about our industry leading events and awards programmes
Already a CRN member?