Upselling is great, but there is a fine line, warns Sara Yirrell
Sara Yirrell: Having tact and consideration for the customer is a must Upselling is a word that is bandied around the channel quite often, and it is a vital service to help keep cash flowing. ...
To continue reading this article...
Join CRN
- Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
- Be the first to hear about our industry leading events and awards programmes
Already a CRN member?