Forget hardware, Alan Taylor is building a new empire on softwaresales. At the first Software City store in Leeds, customer care is apriority, whether you're a propeller head or a novice, as Eric Doylediscovers.
After a total of 15 years of mainstream computer products retailing it's hard to believe that there are any lucrative gaps left in the market but there is at least one, according to Software City's...
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