Anyone hoping to feel the white heat of a technological revolution in the multimedia section of the Waterstones bookstore in Leeds is going to be disappointed. The Waterstones approach is nothing if not sensitive and discrete. It's not that the giant bookselling chain is overly timid.
On the contrary, Sally Taplin, head of the multimedia project, is full of fighting talk. She says:
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CRN's Nima Green caught up with Chris Labrey for a quick Q&A at CRN's recent European Channel Leadership Forum