SPONSORED: Should MSPs offshore remote support?

clock • 7 min read

Offshoring IT support staff may be cheaper, but leading MSPs we spoke to remain split on whether the offshoring model translates to the managed services space

As we explored in part one of this feature, MSPs are continuing to grapple with how much work to carry out remotely. Of course, the ultimate extension of the remote support ideal is to carry out...

To continue reading this article...

Join CRN

  • Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
  • Gain the latest insights through market analysis and interviews with channel leaders
  • Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
  • Be the first to hear about our industry leading events and awards programmes

 

Join now

 

Already a CRN member?

Log in

You may also like
MSP Innovation Awards - SHORTLIST ANNOUCED!

Vendor

See who made the shortlist this year in the UK's biggest awards celebrating managed services

clock 08 July 2024 • 2 min read
Air IT makes lucky 13th acquisition in Scotland-based SoConnect

Reseller

The MSP is pursuing an aggressive acquisition strategy under August Equity

clock 01 May 2024 • 1 min read
Gartner: 'The talent problem is unsolvable'

Reseller

Analyst John-David Lovelock claims the skills shortage will continue for another five years as firms should turn to managed services

clock 23 January 2024 • 2 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Services and Outsourcing

Nebula Global Services recognised on FEBE Growth 100

Nebula Global Services recognised on FEBE Growth 100

It is one of only two IT services firms on the list

Kelsey Rees
clock 19 June 2024 • 1 min read
Performanta unveils new Microsoft Copilot integration with its Safe XDR platform

Performanta unveils new Microsoft Copilot integration with its Safe XDR platform

The MSSP revealed the platform at its inaugural Cyber Safety Summit yesterday to a room packed with CISOs

Kelsey Rees
clock 22 March 2024 • 3 min read
UK SME reliance on MSPs rises but some still have 'no plans' to work with them - report

UK SME reliance on MSPs rises but some still have 'no plans' to work with them - report

JumpCloud’s sixth biannual SME IT Trends report found that the cost effectiveness of MSPs is driving growth in SMEs

Kelsey Rees
clock 13 February 2024 • 2 min read