In the era of digital transformation, technology is now being viewed by many organisations as integral to their very business model and the key to their survival, not just an enabler.
This CRN/Channelnomics Europe whitepaper, commissioned by Red Hat, looks at how well equipped the IT channel is to help end users on their digital transformation journeys.
The research questioned more than 140 resellers, MSPs and consultancies in the UK, France and Germany to assess what digital transformation-fuelled changes they have made to their businesses in the last 12 months, where they are suffering digital transformation skills shortages, and where they are seeing the most digital transformation demand.
Among the key findings were:
Digital transformation is still a work in progress for the channel:
■ Only 22 per cent of partners say they are currently fully equipped to help customers with digital transformation projects.
Digital transformation requires partners to step outside their comfort zone and begin offering consultancy services to the business leader:
■ Roughly half of partners see the CEO/MD as the person most frequently responsible for the adoption of digital transformation, compared with less than a third for the CTO.
■ Consultancy forms one of the two main areas partners have invested in over the last 12 months in order to meet digital transformation demand, alongside cloud.
There is a digital transformation skills gap in the channel:
■ More than one in three partners (35 per cent) cited lack of in-house knowledge and skills as their biggest concern in terms of supporting customers on their digital transformation journey.
■ Thirty-seven per cent are suffering a digital transformation skills shortage around IoT, more than any other area, followed by analytics, security and cloud.
■ Some 57 per cent indicated they had experienced difficulties resourcing their business in areas such as cloud and IoT.
End users are generally ready to adopt digital transformation, if they haven't done so already:
■ A quarter of partners said most of their customers are making investments in digital.
Register here to read the full whitepaper for free.
From hyper automation to using tech to influence human behaviour in the workplace, the analyst house lays out its predictions for the top tech trends for next year
ICO had initially proposed £183m penalty to airline for 2018 data breach but scaled back to £20m due to financial impact of COVID-19
'We don't see Project Natick replacing land datacentres but being an additional offering, where we can deploy these faster than we can build land datacentres,' Microsoft's Spencer Fowers tells CRN
Gartner research director Rene Buest mulls how technology providers should be reshaping their businesses in the wake of the new normal
Only 34 per cent of those questioned said they are now experiencing lower-than-normal demand for their services, compared with 61 per cent previously.
$3bn-revenue Presidio claims deal will fuel business expansion into Europe and APAC
Nottingham-based MSP sees revenues more than double to £28m in the last two years
CPI has learned that Arvind Krishna’s shake-up of Big-Blue to mean 8,000 roles are to be axed